The Friday night award dinner was over. It was time for dancing and fun. We wore Batik, long sleeved dress shirts in Batik patterns which in Indonesia enjoys the same status as a suit. We found it awkward to hit the floor in our Batik, so we decided to go to the mezzanine.
A lot of people were out there as well, to get away from the loud music and the dark room. Some friends came up to us to congratulate us for the Gold Cup award we received this year. In return we also congratulated other award winners that we met.
As we were chatting happily, our CEO Peter Handal emerged from one of the ballroom doors. Jolly and amiable as usual, he was soon surrounded by people who wanted to have their pictures taken with him. He was retiring from his position in Dale Carnegie. For people who came from far ends of the globe like us, this would be our last chance for a photo op with him.
I was holding the box containing the heavy crystal award in my hands. We were just getting ourselves ready for a picture with Peter. Suddenly I felt the box became a lot lighter. There was a loud crash and tinkling. When the surprise was over, all that remained of the trophy was just scattered crystal shards of various sizes.
It took me a few seconds to finally grasp what happened. I broke the award! That was the moment when I felt to be most stupid. How could I be so careless with something so valuable? The appreciation of one year’s hard work from our team, gone!
I was apologizing profusely, I said, “I’m very sorry,” over and over again. With his hand on my shoulder Peter said, “It’s not your fault, Stephen.” And then he lifted his face to everyone and said, “It was my fault. I tapped him on the shoulder and he reacted. I’ll have it replaced. I’m sorry.”
In the middle of the commotion, Dave Wright approached us. He is the President of Dale Carnegie of Austin, and his team won a Silver Cup award tht night. He stretched his neck out to survey the damage, and asked, “What’s that? You broke your award alredy? Is that a Gold or Silver? A Gold? You can use our Silver for your photo. They’re similar, right?” He graciously handed the crystal trophy to us, and the photo took place after all.
On Monday night, we were retiring to our room at the airport transit hotel in Incheon. I habitually took my phone and opened my email. I found one message from Peter. He said that he had arranged for a replacement trophy to be mailed to us, and that I should not let that incident affect me. It was his fault that he tapped me on my shoulder and startled me to drop the award. Before that, he shared, he dropped his watch on the bathroom floor and broke it. “You can say that this is Peter’s curse.”
I imagined that he had a big grin and a big twinkle in his eyes as he wrote that.
I spent a lot of time in our 20 hour trip from Atlanta to Seoul to revisit the incident. I was angry at myself for being such a bungling idiot. It was a simple logic to hold the box at a slanted angle to keep the award from toppling out. Somehow I stupidly held it upright.
After I was done criticizing myself, I began to think about the people that offered their help. About Peter who took the blame and offered to replace the award, even though I was so sure it was wholly my fault. About Dave who offered to loan his team’s award so we could somehow took a group picture with Peter. I have never seen so much kindness in the face of a mistake in my life.
I wrote back to Peter. “If there was a purpose behind this incident, it is so that we could see kindness from others. From you, from Dave. And if anyone ask me what I remember best about you, I would tell them about this incident to illustrate the kind, warm and friendly person you are.”
Instead of a misfortune, this has become a beautiful parting gift from Peter to me. I will never forget that day.
Thank you Peter for being a great leader for us. Have a wonderful journey ahead.